Effective Date: 14-Jan-2026
Welcome to www.firstcustompackaging.com (the “Website”). Please read these Terms and Conditions (“Terms”) carefully before using our Website operated by First Custom Packaging (“we,” “us,” “our”). By accessing or using our Website, you agree to be bound by these Terms and Conditions. If you do not agree with these Terms, you must not use the Website.
1. Use of the Website
By accessing the Website, you affirm that you are at least 18 years old or the legal age of majority in your jurisdiction. You agree to use the Website only for lawful purposes and in accordance with these Terms. You must not use the Website in any way that may harm, disable, overburden, or impair the Website or interfere with any other party’s use and enjoyment of the Website.
2. Intellectual Property
All content on the Website, including but not limited to text, graphics, images, logos, and software, is the property of First Custom Packaging or its licensors and is protected by copyright and other intellectual property laws. You are not permitted to use, copy, modify, or distribute any content from the Website without our prior written consent.
3. Account Registration
In order to access certain features of the Website, such as placing orders, you may be required to register for an account. By registering, you agree to provide accurate and complete information and keep your account details up to date. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. If you believe your account has been compromised, you must notify us immediately.
4. Product Orders
When you place an order through the Website, you are making an offer to purchase the products subject to these Terms. All orders are subject to availability and acceptance. We reserve the right to reject any order at our discretion, including but not limited to orders that appear to be fraudulent or where the payment cannot be processed.
Prices and availability of products are subject to change without notice. Shipping fees, taxes, and other charges may apply and will be added to your order during the checkout process.
5. Payment Terms
All payments for products or services purchased on the Website must be made through the available payment methods, including but not limited to credit/debit cards or third-party payment providers. You represent and warrant that you have the legal right to use any payment method you provide.
We use commercially reasonable efforts to ensure that payment transactions are processed securely. However, we do not guarantee the security of any data transmitted over the internet.
6. Shipping and Delivery
We will make reasonable efforts to ship your order in a timely manner, but we do not guarantee specific delivery dates. Shipping times and fees may vary depending on your location and the shipping method selected. You are responsible for providing accurate shipping information to ensure prompt delivery.
Once an order has been shipped, the risk of loss or damage to the products passes to you. Please inspect your items upon delivery and contact us immediately if you receive damaged goods.
7. Returns and Refunds
Our return and refund policy is detailed on a separate page of our Website. Please refer to our Return and Refund Policy for more information on how to return products or request a refund.
8. Prohibited Conduct
You agree not to:
Use the Website for any illegal or unauthorized purposes.
Interfere with or disrupt the operation of the Website or any servers or networks connected to the Website.
Violate any applicable laws, regulations, or third-party rights.
Use any automated means, such as bots, scrapers, or crawlers, to access or collect information from the Website without our consent.
Impersonate any person or entity or falsely state or misrepresent your affiliation with a person or entity.
9. Limitation of Liability
To the fullest extent permitted by law, First Custom Packaging will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the Website or from any products or services obtained through the Website.
In no event will our total liability exceed the amount you paid for the product or service giving rise to the claim.
10. Indemnification
You agree to indemnify and hold harmless First Custom Packaging, its affiliates, employees, agents, and licensors from any and all claims, damages, costs, or expenses arising from your use of the Website or any violation of these Terms.
11. Third-Party Links
The Website may contain links to third-party websites that are not operated by us. We are not responsible for the content, privacy practices, or terms and conditions of such third-party websites. We encourage you to review the privacy policies and terms of any third-party websites you visit.
12. Privacy Policy
Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy for more information on how we collect, use, and protect your personal information.
13. Modifications to Terms and Conditions
We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the Website after the changes are posted constitutes your acceptance of the revised Terms.
14. Governing Law
These Terms will be governed by and construed in accordance with the laws of [Insert your jurisdiction]. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in [Insert your jurisdiction].
15. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
By email: info@firstcustompackaging.com
By visiting this page on our Website: www.firstcustompackaging.com/contact-us
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