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Privacy Policy

Effective Date: 14-Jan-2026

At First Custom Packaging (referred to as “we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and how we protect it. By using our website, www.firstcustompackaging.com, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We collect several types of information for various purposes, including to provide and improve our website and services.

Personal Data

While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). This may include:

  • Name

  • Email address

  • Phone number

  • Shipping address

  • Payment information (for transactions)

  • Any other information you provide voluntarily

Usage Data

We may also collect information on how the website is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s IP address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and retain certain information. Cookies are files with a small amount of data, which may include an anonymous unique identifier. You can configure your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

2. How We Use Your Information

We use the collected data for various purposes, including:

  • To provide and maintain our website and services

  • To process your orders and transactions

  • To communicate with you, including sending updates and promotional offers (you can opt-out of these communications at any time)

  • To personalize your experience on our website

  • To improve the functionality and performance of our website

  • To comply with legal obligations and resolve disputes

3. Data Security

The security of your data is important to us. We use commercially acceptable means to protect your Personal Data, but please remember that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

4. Sharing Your Information

We will not sell, rent, or lease your Personal Data to third parties. We may share your information in the following circumstances:

  • Service Providers: We may employ third-party companies and individuals to facilitate our services (e.g., payment processors, shipping carriers), provide services on our behalf, or assist us in analyzing how our website is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

  • Legal Compliance: We may disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

  • Business Transfers: In the event of a merger, acquisition, or asset sale, your Personal Data may be transferred. We will notify you before your Personal Data is transferred and becomes subject to a different privacy policy.

5. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your Personal Data:

  • Access: You have the right to request copies of your personal data.

  • Correction: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

  • Deletion: You have the right to request that we erase your personal data, under certain conditions.

  • Restriction: You have the right to request that we restrict the processing of your personal data, under certain conditions.

  • Objection to Processing: You have the right to object to our processing of your personal data, under certain conditions.

  • Data Portability: You have the right to request that we transfer the data that we have collected to another organization or directly to you, under certain conditions.

If you make a request, we will respond within a reasonable timeframe. If you are not satisfied with how we handle your request, you have the right to file a complaint with the relevant data protection authority.

7. Children’s Privacy

Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and you believe we have collected personal information from a child, please contact us immediately so we can take appropriate action.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated “Effective Date.” You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: